Rely on us to help you succeed.

Jenzabar is passionate about customer service. We act as your technology partner to provide extensive support throughout all phases of your implementation and operations. To help you get the best possible value from your Jenzabar solutions—and avoid unnecessary costs—we provide a range of service and support offerings.

Speedy response

We pride ourselves on our ability to successfully close the majority of client calls within 24 hours.

Accessible support staff

We make it easy for clients to reach out for support, with expert advice available by phone, help desk portal, or e-mail.

Expert advice

You’ll benefit from the expertise of our team of support analysts, each of whom has deep knowledge and experience working with Jenzabar products and solutions.

Reliable follow-through

We ensure that you get the answers you need so that each and every issue is resolved.

“Some problems are more complex than others, but they work at it until they find a solution for us. I can’t say enough about the support. They walk right through it on the screen with you. If they can’t do that, they always get back to you with what you need right away.”

Cheryl Thomas
Registrar
St. Joseph’s College of Nursing