Jenzabar's Annual Meeting

JAM 2020 has been canceled  - see below for more information





During these challenging times, we want to assure you that the health and safety of our clients, partners, and employees are of the utmost importance to Jenzabar. After careful consideration of the recommendations from the CDC, adherence to government guidelines, and our ability to ensure the high-quality conference experience you expect, we have decided to cancel JAM 2020 in Orlando. We deeply regret the loss of opportunities to learn, share, and connect in person, as well as any inconvenience this decision may cause you or your institution. Please know that this decision was not taken lightly, as we look forward all year to engaging with you at JAM.

Despite not being able to interact in person, we still have important opportunities, updates and announcements that we want to share with you. Therefore, we will offer some vital presentations through a virtual format. We ask for your patience and cooperation during this unprecedented time as we work to organize logistics. We will communicate with clients through email and on this website as they become available.

We look forward to being together again in person this fall at the Regional User Group (RUG) meetings and next year in Dallas for JAM 2021, June 2-5, 2021. Stay tuned for more details on these events!

We hope everyone remains healthy and safe.


All registration payments received can be refunded in the original form of payment. There is no need to contact the JAM Team to initiate this reimbursement unless:
    a) you would like the form of refund to be different from form of payment (i.e. you paid by credit card but now wish to have the institution refunded by check)
   b) you would like to have your payment credited to a JAM 2021 registration
If you would like either of these options, please contact by March 31, otherwise we will process refunds in the original form of payment beginning April 1. Please allow 4 to 6 weeks for refunds to be processed. Please note that complimentary registrations, such as JPP/Maintenance passes, will not be carried forward to JAM 2021.


We are unable to provide refunds for any travel expenses. For those who have already made travel arrangements, please contact your hotel and airline provider directly to cancel your reservations. Please note that many airlines are now being more flexible with their change and cancellation policies. Hyatt Regency Orlando reservations may be cancelled online. We have prepared documentation to support your requests for refunds from travel agencies and airlines.

Please contact with any questions.


Learn, Share, and Connect

JAM is an unbeatable educational value. The conference offers a wide range of learning opportunities for Jenzabar users at any skill level, from new users to power users, and from any office on campus. Whether your work involves admissions, financial aid, student services, teaching, finance, development, continuing ed, or IT, JAM gives you the tools to help increase enrollment, improve retention, and meet your advancement goals.

Find out how your colleagues are using their Jenzabar systems, hear what’s coming from Jenzabar, and learn new strategies that can help your institution:

  • Discover new tips and tricks that can save your office time, resources, and money every day
  • Adapt proven business processes and procedures developed by other Jenzabar institutions
  • Optimize managed services to deliver best-in-class technology and support
  • Leverage social media to keep your constituents engaged and informed
  • Find and attract the right candidates and increase applications
  • Engage constituents throughout the student lifecycle and build affinity for your school
  • Inspire alumni to become lifelong friends and loyal donors

Your On-Site
Resource Center

The Universe Room is the place to mingle with the Jenzabar community; to discover the newest technologies, services and strategies from industry leading providers; and to stay connected to your campus and beyond. Featuring exhibits, internet kiosks, meeting areas, an information center, and refreshments, the Universe Room is the hub of JAM.

Jenzabar booth

Connect with Colleagues

One of the most popular comments we hear about JAM is the countless networking opportunities it provides. You'll catch up with colleagues, learn from department contemporaries, and interact with Jenzabar associates. You'll forge and strengthen professional ties. You'll meet attendees who'll become friends and year-round resources.

Plus, JAM brings you face-to-face with Jenzabar product experts, support personnel, and executives. No other event brings the Jenzabar Best and Brightest community together in one collective event and puts hundreds of Jenzabar associates at your disposal to help you solve issues, develop powerful new ideas, and plan for the future.

Broaden Your JAM Experience

Get a jump-start on learning with Pre-conference Training, which features an extensive schedule of in-depth hands-on labs and seminars. No matter what your experience, module area, or software platform, we’ve got a class to help you maximize your investment in your Jenzabar system.

Presidents, vice presidents, and other cabinet-level executives are invited to the annual Executive Summit, an exclusive prelude to JAM. The Executive Summit provides a unique platform for exploring new concepts and best practices in higher education from the executive perspective.

Celebrate at the JAM Party

JAM is about more than collaborating with your colleagues and increasing your effectiveness—it’s also about having fun together. After a busy day of learning, sharing, and connecting, celebrate at the JAM Party.

Get the most out of JAM! 

At JAM, you'll meet with the Jenzabar team, discover complementary products and services from our partners, and share best practices with your colleagues—all to help you and your institution succeed. It will be a big week with huge returns for you to take home to implement.

A great event, packed with so much knowledge and great speakers, offering a unique balance between learning and networking.”
JAM allows me to connect with many different people face-to-face as well as establish a network. It's helpful to discuss issues that we all have and brainstorm ideas for solutions.
“JAM is great for gaining insight into Higher Education trends and challenges. I attend every year!”

Sponsors & Exhibitors

Contact for 2020 sponsorship opportunities.

JAM 2019 Sponsors

Herring Bank
National Student Clearninghouse

Learn • Share • Connect