Jenzabar Training & Support


Maximize your technology.

Learn.

Take advantage of hundreds of learning opportunities each year—across a variety of topics and user levels, and in an assortment of formats. Use your technology efficiently and effectively with Jenzabar Learning and Development.

Get help.

Ensure your end-users are on track and leveraging the full capabilities of your Jenzabar software with our highly trained support specialists.

Collaborate.

Join one of the most active and engaged client communities in higher education.

Soar.

Enjoy limitless support. Your annual maintenance covers all product support, enhancements, and upgrades to the software, and unlimited access to the Jenzabar Help Desk.

Rely on us to help you succeed.

Jenzabar is passionate about customer service.

We act as your technology partner to provide extensive support throughout all phases of your implementation and operations. To help you get the best possible value from your Jenzabar solutions—and avoid unnecessary costs—we provide a range of service, training, and support offerings.

Services include:

Training

Jenzabar Learning and Development offers a variety of training options that meets your specific needs. We want you to use our products efficiently and effectively, so we deliver hundreds of courses each year on a variety of topics and user levels. Our training is available in an assortment of formats and locations, including: Learning Center Courses, Online Courses, Self-Study Courses, Private Cohorts, Impact Seminars, and eLearning on Demand.

Technical Support

The Jenzabar Help Desk is available through various channels, including a toll-free number and our support portal, which is available 24×7. With a superior response time, our highly trained support specialists are available to help ensure your end-users are on track and leveraging the full capabilities of your Jenzabar software.

User Community Collaboration

Jenzabar’s client community is one of the most active and engaged in the industry, demonstrating consistently high levels of client involvement and satisfaction year after year. We proactively reach out to you to communicate information and provide opportunities for users to collaborate and share knowledge and support.

Maintenance

Unlike other vendors, Jenzabar support is unlimited. Your annual maintenance not only covers all product support, enhancement, and upgrades to the software, but also allows an unlimited number of users to make an unlimited number of calls to the Jenzabar Help Desk.

Connect with a training and support expert.