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Do you have an attendance justification document I can send to my manager to help me obtain approval to attend JAM?
A sample attendance request is available to help you justify your participation in JAM.
I have just been given approval to attend JAM, what should I do first?
Welcome, we are excited that you will be able to join us! You should register online and submit payment by the deadlines below.
Online registration for JAM will close on May 18, 2018 at 5pm ET. Online secure payment can be made with American Express, Discover, MasterCard and Visa credit cards. Payment is accepted by check, but it must reach Jenzabar by the published registration deadline date or the next registration rate will apply. Purchase orders are not recognized as a form of payment. When you have successfully registered, you will receive a confirmation along with instructions that will allow you to return and modify your registration as needed.
What does my JAM Registration fee include?
Each JAM registration includes:
Note: There are additional fees to attend Pre-Conference Seminars and the Executive Summit. Registration Fees do not include hotel accommodations or travel arrangements.
Is there an additional fee for a Pre-conference class?
Pre-conference sessions are not included in the JAM registration cost. View the pre-conference program online. All payments for Pre-Conference classes must be made by April 27, 2018 or your attendance will be cancelled. Registration for a Pre-conference class is not considered confirmed until payment is received.
Is there a seating limit for Pre-conference classes?
Pre-conference Seminars have no seating limitations but may be cancelled if there are 5 or less registrations. Pre-conference Labs are limited to 15 attendees per lab and may be cancelled if there are 5 or less registrations.
What is the cancellation policy for Pre-conference classes?
Jenzabar may cancel a Pre-conference class should the registration fall below 5 attendees. Any possible Pre-conference class cancellations will be determined by April 27, 2018. At that time, Jenzabar will notify registrants and provide a refund for the Pre-conference class.
The JAM Cancellation Policy applies to Pre-Conference classes as well. In addition, there will be not refunds due to weather or other travel delays.
Now that I have received my JAM registration confirmation, what do I do next?
Save the confirmation information to make necessary changes to your registration, add guest registrations, purchase event tickets, or sign up for a pre-conference class. We also suggest that you make your hotel and airline reservations as soon as possible. Visit the Hotel and Travel page for information about making hotel reservations.
What is the dress code for JAM?
The JAM dress code is business casual. With about 25 simultaneously sessions, you may want to wear comfortable shoes. The session rooms vary in size and temperature so if you may also want to pack a sweater or jacket. Casual attire is appropriate for after-session hours and the JAM Party.
When should I arrive in Nashville, TN?
If you have registered to attend a pre-conference class at JAM, you will want to arrive by Monday, May 28 or Tuesday, May 29, depending on when your class begins. (Pre-conference classes require separate registration and payment.)
The JAM Conference will begin on the afternoon of Wednesday, May 30 with a welcome and keynote address, but you should plan to arrive earlier to retrieve your registration materials.
I am registered and have my travel arrangements, where do I go when I get there?
Registration materials will be available in the Presidential Ballroom lobby on the Ballroom Level of the Gaylord Opryland Resort and Convention Center on Wednesday, May 30 beginning at 9:00am.
What information is included in the JAM registration materials?
At onsite registration and check-in, attendees will receive the official JAM tote and JAM conference program guide, which is full of “must have info” to help you navigate the conference, including:
What if I’m not able to get to the registration area on Wednesday, May 30 during posted registration hours?
You will need your JAM name badge to attend JAM sessions and activities, therefore you will need to check-in at the JAM registration desk on Wednesday afternoon by 5:00 p.m. or Thursday morning beginning at 8:00 a.m.
When does the conference end?
The JAM conference concludes at 12:00 p.m. on Saturday, June 2, 2018.
Where will the sessions be held?
All JAM sessions will be held at the Gaylord Opryland Resort & Convention Center.
How do I know what sessions to attend?
The JAM Conference Schedule will be posted on MyJenzabar in April. To maximize your learning experience at JAM, we recommend that you review the schedule prior to arriving at JAM. We also suggest that if others from your organization are attending JAM that you coordinate to capitalize on the widest session coverage possible.
How do I meet other attendees from my product line, department, or region?
One of the many benefits of attending JAM is networking and making contacts. JAM facilitates this in the following ways:
May I bring a guest to the meals and social functions?
JAM attendees are welcome to purchase guest tickets for breakfast ($25 each), lunch ($40 each), the welcome reception ($30) and the JAM party ($75). A JAM Party ticket includes round-trip transportation, admission and dinner. Advanced purchase is required and payment for all guest tickets must be received by May 18, 2018. Guest tickets are available for purchase online only – tickets will not be sold on-site. Guest ticket refunds are not available after May 18, 2018.
Select the Add a Guest option during the online registration process. If you have already registered for JAM, you may modify your registration online. Attendance to all other conference programs is limited to registered Jenzabar clients, employees and invited partners.
A guest ticket can be added to an existing registration by returning to the JAM website and selecting the Attendee Service Center under “Registration” from the left side of the page. Select Edit and Continue to the guest registration page and enter the number of guests tickets desired, select payment option and proceed with payment.
Advance purchased guest tickets will be available for collection during registration.
What is the JAM cancellation policy?
You may cancel and receive a full refund if we are notified in writing to JAM@jenzabar.com of your cancellation by April 27, 2018. After that date, you may send a substitute in lieu of a refund. If you register but fail to notify JAM of your cancellation by April 27, 2018, you will be responsible for the full registration amount. If you cancel as part of a discounted group, and the group falls below ten attendees, the rate for all attendees within that group will be recalculated to reflect the non-discounted rate and the group will be billed for the balance due. In addition, there will be not refunds due to weather or other travel delays. For security reasons, badge swapping is not permitted. Anyone found wearing a badge that does not match his/her identification will be removed from the conference without a refund. In addition, the badge/name will be cancelled without a refund. Please refer to the JAM Registration Terms & Conditions for more information.
How do I cancel my JAM registration?
If you can no longer attend JAM, please email your cancellation request to JAM@jenzabar.com by April 27, 2018. A refund, if applicable, will be processed using the original method of payment. If you fail to notify JAM of your cancellation you will be responsible the full registration amount.
What if I lose my JAM badge?
Each attendee is issued a name badge during onsite registration. The badge must be worn during conference and allows access to JAM sessions, meals and events. If a badge is lost or damaged, a $25 replacement fee will be charged.
For security reasons, badge swapping is not permitted. Anyone found wearing a badge that does not match his/her identification will be removed from the conference without a refund. In addition, the badge/name will be cancelled without a refund.
Is there an attendee directory available?
Jenzabar may publish a directory of attendees for JAM participants and/or exhibitors and sponsors. If published, this list would include attendees’ name, title, organization and mailing address. It would not contain telephone numbers or email addresses. If you wish to be excluded from this directory, please select Attendee Directory Opt Out during registration. A limited number of our sponsors and exhibitors may send one promotional mailing before or after the conference. These organizations are vital to the support of the conference and they are the critical elements that allow us to keep our registration costs down. However, if you prefer to not share your information with exhibitors and other attendees, please opt out of the Attendee Directory during registration. Please note that this would exclude you from the directory used by fellow attendees for networking.
We look forward to seeing you at JAM 2018!
Questions? Contact JAM@jenzabar.com