Software support for rapid resolution of your technical problems

Whether you need assistance admitting candidates, registering students, or printing paychecks, Jenzabar support is available to help you succeed. Your Jenzabar customer support personnel are dedicated to providing client satisfaction that just can’t be beat.

It’s fast. Get solutions via phone, our help desk portal, or e-mail so you can keep up with your busy job. We pride ourselves on our ability to successfully close the majority of client calls within 24 hours.

And it’s reliable. Our support analysts are highly trained experts with extensive experience working with higher education clients.

Client support services include:

  • Speedy response: We maintain outstanding client satisfaction through fast and accurate responses to your questions and problems.
  • Accessible support staff: We make it easy for clients to reach out for support, with expert advice available by phone, help desk portal, or e-mail.
  • Expert advice: You’ll benefit from the expertise of our team of support analysts, each of whom has deep knowledge and experience working with Jenzabar products and solutions.
  • Reliable follow-through: We ensure that you get the answers you need so that each and every issue is resolved.